Which type of PSV verification is performed when the verification is obtained via a phone call?

Which type of PSV verification is performed when the verification is obtained via a phone call?

• A. Telephone PSV
• B. Secure electronic PSV
• C. Written PSV
• D. Website-based PSV

Answer: (A)

Primary Source Verification is about confirming credentials directly from the source that granted them. When verification is obtained via a phone call, that is Telephone PSV. In this approach, the credentialing staff contacts the primary source by telephone to confirm the credential details and records the conversation, including who was spoken to and when. This method is useful for immediate clarification or when other channels aren’t available, but it’s typically complemented by a written or electronic record to ensure a durable, auditable trail in the credential file. Secure electronic PSV involves verification through a protected online portal or encrypted channel, while Written PSV comes as a formal document returned by fax or mail, and Website-based PSV is obtained from the primary source’s official website.

Primary Source Verification is about confirming credentials directly from the source that granted them. When verification is obtained via a phone call, that is Telephone PSV. In this approach, the credentialing staff contacts the primary source by telephone to confirm the credential details and records the conversation, including who was spoken to and when. This method is useful for immediate clarification or when other channels aren’t available, but it’s typically complemented by a written or electronic record to ensure a durable, auditable trail in the credential file.

Secure electronic PSV involves verification through a protected online portal or encrypted channel, while Written PSV comes as a formal document returned by fax or mail, and Website-based PSV is obtained from the primary source’s official website.